Order & Shipping

Q: Can I order GoPenguin from website?
A: To provide the best shopping experience to our customers, we only sell on Amazon. The nearest Amazon FBA warehouse will ensure you receive your product as quick as possible. Click the 'Buy on Amazon' button to get your GoPenguin today.
Q: Where can I buy GoPenguin products?
A: GoPenguin products are exclusively available on Amazon US, UK, DE, IT and FR.
Q: How can I order a GoPenguin product from a different country?
A: You can still buy your favorite GoPenguin product from another country by paying additional shipping fee to Amazon. You are advised to check the shipping details before ordering.
Q: When exactly will I  receive my order?
A: Once the order is processed, Amazon will ship your GoPenguin from your nearest FBA warehouse. The delivery of your order depends on your location and the shipping method you choose.
Q: Do you ship to P.O. Boxes?
A: Unfortunately, Amazon does not ship to P.O Boxes. You can still get in touch with us and we will find a solution for you.
Q: When and how can I track my order?
A: Your order can be easily tracked from Amazon Order detail page.